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Shipping & Returns

Fast, discreet, and tracked — shipped from our Fresno, California lab.

Shipping

Orders are processed and shipped from our lab in Fresno, California, typically within 1–3 business days of confirmed payment. All shipments are tracked and sent in plain, discreet packaging to protect your privacy. We currently ship to all 50 US states.

How ordering works

Submit your order or text us your list. We confirm availability and the current-batch COA, send a secure payment link, and ship once payment clears. You'll receive tracking as soon as your package leaves the lab.

Storage on arrival

Lyophilized (freeze-dried) peptides are shipped at ambient temperature and are stable for transit. For laboratory storage, researchers generally keep lyophilized material cool and out of light; reconstituted material is kept refrigerated. This is general handling information for research materials, not usage guidance.

Returns

Because these are research chemicals, we cannot accept returns of opened or reconstituted vials. If a shipment arrives damaged, or a vial is defective, contact us within 7 days of delivery and we'll make it right with a replacement or credit. Reach us at (559) 939-5274 or through the contact page.

Local to Fresno? You can arrange local pickup or same-area handoff — call or text us to set it up.